Energy Assistance

(en Español)

Energy Assistance

Direct Client Services offers limited assistance with electric and natural gas bills enabling households to become energy self-sufficient. Assistance is available under several programs to address different energy needs (contingent on the availability of funds). The household must reside in Bexar County and have income within 125% of the Poverty Income Guideline set by the Federal Government.

Assistance is provided to low-income households that meet one of the following Priority Groups:

  • Elderly (60 years or older)
  • Disabled (member receiving SSI or SSDI)
  • Families with children 5 years of age or younger
  • Households experiencing a high energy burden

Bexar County networks with CPS Energy for payment arrangements, energy conservation, and home energy audits. All households receive referrals to the Alamo Area Council of Governments for weatherization services. More conservation information can be obtained from the US Department of Energy, Texas State Energy Conservation Office, Alliance to Save Energy and Home Energy Saver websites. Children are encouraged to visit the Alliance to Save Energy website to learn energy conservation in a fun, interactive atmosphere.

Applicants may call us to inquire if they are eligible for an appointment. A limited number of appointments are given each week. Applicants must give the social security number of the head of household, a telephone number and the utility bill account number.

An applicant who belongs to one of the Priority Groups listed above and meets the Poverty Income Guidelines may request an application by:


Send your name, social security number, telephone number, full address and CPS Account Number to:

Bexar County Utility Assistance
233 N. Pecos, Suite 590
San Antonio, Texas 78207


Submit your name, social security number, telephone number, full address and CPS Account Number to


Call (210) 335-6770 and have your name, social security number, telephone number, full address and CPS Energy Account Number if you’d like an application mailed to you.

If you are in danger of being disconnected, please contact CPS Energy at (210) 353-2222 for payment arrangements. You may be eligible for an extension and/or installment plan to avoid disconnection of services.

Bexar County Energy Assistance Programs

(Click above for CEAP information.)

Energy Conservation Tips

(Click above for tips.)

Pauper Burial Services

Funding is made available through the Bexar County General Fund to provide Pauper Burial Services to indigent residents of Bexar County. Families of the deceased may contact Direct Client Services to schedule an appointment to determine eligibility. The deceased may not own a pre-paid burial service or an existing life insurance policy.